Iz Cryptic Studios, autorskom tima Star Trek Online igre stigle su nam nove informacije o istoj – Sada je poznato da igrač neće imati prilike da se u igri sretne sa nekim od aktera filmova ili serije, kao i da će igrač svoju intergalaktičku karijeru početi kao kapetan Klingonskog broda. Interesantno da će pored odabira poznatih rasa iz Star Trek univerzuma, igrač moći i da napravi potpuno novu rasu. Kompletan interjvu sa Jack Emmert-om pogledajte u nastavku teksta.
Jack Emmert, Cryptic Chief Creative Officer, said players will begin "Star Trek Online" as the captain of a small Starfleet or Klingon Empire ship. They can customize their characters from pre-existing "Trek" species – from Klingons to Gorn – and can create entirely new alien races. As they progress through the game, players can increase in rank and gain larger vessels and more crew. "You'll venture through space exploring new civilizations and life-forms," said Emmert. "You'll also beam down to planets and have adventures inside your ship. It's a galactic-wide game. There's going to be tons of space to investigate. We have a great system for exploration, which will allow for almost infinite possibilities."
Players will also be able to battle against other vessels in laser-blasting, missile-firing deep space scuffles reminiscent of "The Wrath of Khan" and the Dominion War in "Deep Space Nine." Because the game will be set a few generations following the last "Trek" film, players shouldn't expect to run into James T. Kirk or Jean-Luc Picard. "There might be a ship called Enterprise flying around, but it's probably not the same ship anymore," said Emmert. "Most of the characters will have either retired or passed on, but you'll definitely be going to all the places you know and love from 'Star Trek.' Expect to see oldies like Vulcan and Bajor but also fan favorites like Andoria and Qo'noS."